Our Service Delivery
Golf Society specializes in performance golf apparel and accessories. We are a South African company, offering both online and in-store shopping as well as bulk buying packages/options for company golf days etc.
COURIER DELIVERY & COLLECTION
Golf Society's online store delivers all orders via courier as well as collection if opted by customer.
Courier is fulfilled by a trusted third party courier company / https://thecourierguy.co.za/
Collection is from our physical store at 95 Iris Road, Norwood, Johannesburg.
Monday - Friday 09:00 - 16:00
Saturday 09:00 - 13:00
SERVICE DELIVERY EXPECTATIONS
Please be assured of our commitment to serve you, our customers, in the best possible way! Our goal is to ensure that your shopping experience with us is as efficient and convenient as possible.
In line with transparent communication, we’d like to clarify the service delivery you can expect from us:
Enquiries: We are a small team of hard-working, multi-tasking, human-beings. We do our best to communicate and respond meticulously. We will endeavor to keep you updated on the tracking/arrival of your order.
Stock Levels: Please remember, stock availability can be checked on each individual book item/title.
Packing: Each order is treated with the utmost care; hand-selected and hand-packed to ensure utmost accuracy. All orders are completed before being sent out for delivery.
Deliveries: Once you have paid for your textbook order via our online store, and the payment has reflected in our bank account (which can take up to 48 hours as per standard banking in South Africa), you can expect delivery to be between 1-3 working days. This can vary based on delivery address. Rest assured if you have placed your order, we will work as fast and efficiently as possible to get your order delivered as soon as possible.
Returns & Refunds: Should you wish to return any of your orders, or you request a refund, please read our RETURNS & REFUNDS POLICY HERE to ensure that you are aware of the process.
Contact Details:
Please ensure your emails are sent to admin@golfsociety.co.za to prevent any enquiry delays.